Customer Satisfaction Form

All ratings are on a 1-6 scale with 1 being the lowest rating and 6 the highest.

Name

Position

Company

1. Product Quality and Product Specification

The product meets your needs in accordance with the agreed specifications

We are generally satisfied with the product

2. Outer Packaging

Outer packaging is of high quality, goods are properly packed and clearly marked

3. Handling of Orders and Supply Time Compliance

Orders are handled efficiently; shipping documents are clear and correct

4. Handling of Complaints

Quality complaints are handled professionally and in a timely manner

5. General

Overall level of satisfaction with Aran's products and service

Overall level of satisfaction with Aran's innovative approach, flexibility and ability to provide technological solutions for BIB applications

Customer comments and / or suggestions for improvement

Customer Satisfaction Form

All ratings are on a 1-6 scale with 1 being the lowest rating and 6 the highest.

Name

Position

Company

Email

1. Product Quality and Product Specification

The product meets the customer's needs in accordance with specifications

Instructions are always enclosed with the bags

We are generally satisfied with the product

2. Outer Packaging

Outer packaging is of high quality

Packaging is appropriately and clearly marked

We are generally satisfied with the outer packaging

3. Handling of Orders and Supply Time Compliance

Orders are handled efficiently

Shipping documents are clear and correct

Urgent or special orders are handled appropriately

Overall satisfaction with sales/marketing dept.

4. Handling of Complaints

Quality of handling of and response to complaints

Rejections/return of defective products handled efficiently

Generally satisfied with how complaints are handled

5. Availability, Courtesy and Professionalism

Requests are responded to professionally and courteously

Overall level of satisfaction

5. General

Aran is an innovative company that supplies technological solutions for BIB applications technological for BIB?

General satisfaction with Aran

Customer comments and / or suggestions for improvement

Food

Beverages

Other Solutions

ARAN GROUP

Ethical Code

ESG

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